Projects - improve customer service

usage and reach for EKU

Market: education

When it comes to criminal justice degrees, Eastern Kentucky University guys don’t mess around. Their Department of Criminal Justice and Police Studies has just under 700 majors and is one of the largest programs in the nation devoted to criminal justice education.  Our experience and key relationships in criminal justice made us the perfect partner to market and deliver their 12 live satellite broadcasts.  We did everything from rent teh satellite time/trucks to design and run the rehearsals and live studio production, simulcasts and interactive user participation elements.  Plus archiving and eLearning, DVD duplication and national emarketing distributions and campaigns.  They needed turnkey and we delivered.

Goals:

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HarborOne seeks “wow”

With $1.6 billion in assets, HarborOne Credit Union is the largest state-chartered community credit union in New England and one of the top 100 in the country.  HarborOne continues to be a local leader in a competitive banking environment and we are honored to be able to offer them creative ::play:: solutions for their Annual meetings and videos.  Here’s one of our favorites.  It’s the year they hit $1 billion in assets and asked us for “wow”.   Look closely because that’s no ordinary video screen. It’s a water screen and it’s wicked.

Goals:

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efficiency and revenues at Best Plumbing

Market: industrial

Best Plumbing Specialties is one of the largest independently owned plumbing specialty houses in the country with sales representatives in more than 25 states.  ::play:: has collaborated with Best Plumbing as far back as we can remember.  Based in Maryland these are an awesome group of people.  These guys toss tiny airline-sized bags of “nuts” inside every plumbing part shipped.  And yes, customers call when their free nuts don’t show up in the box.  They’ve built a whole identity around those tiny nuts. Love these guys!

::play:: and Best Plumbing  have teamed up several times to launch a GSA shopping online —  elearning — online automation w/ the sales team — ibuy integration with NY University and —- a green site to boot.  Now while they sleep, their website is working OT.

Plus their marketing pioneer, Bal, is also a big-time barbecue-grillin’ machine. His nickname? The Patio-Daddy-O (yes he cooks on those big grills that you hitch to the back of your truck at competitions. And they even have regular monthly cook-outs for their employees.  Bal - if you’re reading this we hope you’ll write in and send a picture of you behind the grill.

So next time you need a plumbing part…check these guys out. And enjoy the nuts! We look forward to many more great collaborations with the Best Plumbing team! And more grillin recipes (like the cilantro grilled corn on the cob!)

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::play:: 159 burgin pkwy : quincy, ma : technology studio : multimedia services : web design